Atlanta, Ga., October 6, 2025: Equinox Open Library Initiative, a trusted leader in open source technology development and support for libraries, is pleased to announce that the Westchester Library System is live on MessageBee SMS through a partnership between Equinox and Unique Management Services.
“Implementing MessageBee SMS has provided a huge improvement in service to our patrons,” said Lindsay Stratton, Integrated Library System Administrator and Systems Librarian at Westchester Library System. “Equinox’s assistance in the implementation was invaluable, managing all the necessary ILS configurations and coordinating with Unique for a seamless transition. Our patrons are reliably getting text messages, our front line staff are fielding fewer complaints, and our systems staff are happy that the messages are being delivered using modern and secure protocols.”
Westchester Library System provides administrative and technology support to 38 member libraries in Westchester County, New York, through shared ILS management, shared digital resources, cataloging assistance, training, and outreach programs. Westchester Library System was one of 23 public library systems established in 1958 by State Education Law.
“The most satisfying part of launching MessageBee SMS with Unique has been knowing that we are helping to improve library services,” said Rogan Hamby, Data and Project Manager at Equinox. “We are happy to continue to play a part in supporting the Westchester Library System in serving their community.”
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For more information:
Laura Barry
Communications Coordinator
Equinox Open Library Initiative
EquinoxOLI.org
laura.barry@equinoxOLI.org
877.OPEN.ILS (877.673.6457)
About Equinox Open Library Initiative
Equinox Open Library Initiative is a 501(c)(3) nonprofit organization and is the successor to Equinox Software, Inc. Equinox’s mission as a nonprofit is to promote and support a thriving ecosystem for open source library communities in order to provide libraries worldwide with innovative open source solutions. Equinox is devoted to reducing barriers to library technology and services, expanding library access to open source software, and providing high quality technology, consulting, and support services. To learn more, please visit https://www.equinoxOLI.org.
About Unique Management Services
Unique Management Services has specialized in helping libraries with a wide array of communication processes since 1996. From incoming customer service to outgoing email, voice, and text messaging, Unique Management Services delivers millions of communications each month for libraries across the globe. For more information, please visit https://www.uniquelibrary.com.