Services

Equinox empowers your library with open source technologies.

A community of librarians supporting a community of librarians.

We are dedicated to providing outstanding customer service. Our project managers, software developers, IT consultants, and training specialists work closely with libraries and partners every step of the way. We actively listen to your needs and concerns and work collaboratively to achieve your goals.

As a mission-driven small business, we are committed to supporting open source software and communities. Leverage our experience with open source technology services to drive your library—and your community—forward.

Consulting

Equinox’s expert librarians and developers are here to help you make the most of your open source solution.

Workflow and Advanced ILS Consultation

Equinox’s experienced team can provide customized workflow and policy consulting for your library.  Whether your library needs to streamline cataloging workflows, implement and configure a new module such as acquisitions, or is looking to refine or redesign circulation or hold policies, our expert team will work with you to create a customized plan for learning and implementation.

  • Workflow consulting
  • New module implementation and configuration
  • Circulation and hold policy design
  • Consortia policy configuration and design

Consortium Management

Lorem ipsum dolor sit amet, consectetur adipiscing elit. Ut elit tellus, luctus nec ullamcorper mattis, pulvinar dapibus leo.

Data Services

Equinox can help you maintain your library’s data with services that include customized bibliographic deduplication, purges of unwanted records, bulk updates, and more. Through our partners, we also offer authority control, bibliographic record enrichment, and patron address updates.

Web Design

Want to take your library website and make it sparkle? Equinox can help! Equinox provides custom web design services for Koha, Evergreen, and WordPress.

IT Consultation

Are you considering open source solutions for your library but want to carefully review how they would fit in your overall IT strategy? Equinox offers consulting services to evaluate what makes the most sense for your organization.

Patron Privacy

Equinox is a strong believer in patron privacy and is happy to partner with your library to help protect it. Our hosting, support, and development services are always delivered with patron privacy and security in mind. Equinox also offers consulting services to help you understand the flow of patron data, minimize the amount of data that you collect, and implement effective data retention and purge policies.

Self-hosted products

Do you want to host open source solutions for your library on your own equipment or cloud hosting account? Equinox’s services for self-hosted customers range from hourly consultation to upgrades to full support.

Migration

Migration is no small endeavor. We focus on all of the little things to prevent interruption of service or headaches later on. We listen to you, and being librarians ourselves, we understand you, too. Our team provides world-class support and advice, including the development of customizations if necessary. It’s all in the details.

Development

Equinox provides everything you need to run open source software in your library: installation, hosting, technical support, development, and advice. Open source can be an easy, turnkey solution. It can also do so much more. Want to make your library awesome? You’ve come to the right place.

Hosting & Support

We provide hosting services you can trust. All of our servers have fully redundant power and networking for interruption- free hosting for your application. We proactively fix potential issues, and we’re always available to assist you whenever you need it.

Sequoia

Sequoia is the most reliable cloud-based platform for library automation services for Evergreen, Koha, and Fulflllment. It provides the highest possible uptime, performance, and capabilities of any hosted library automation system. Period.

Using redundant servers and an advanced cloud configuration, Sequoia leads the industry in uptime. Sequoia is flexible, secure, and stable and adds additional on-demand resources to meet your most demanding peak loads. Your data is constantly backed up and archived both on- and off-site, so data can be recovered anytime. Sequoia is supported by the best system administrators and technical minds, so you can focus on what’s important — your library’s mission.

Training & Education

Migration Training

A dedicated trainer will work with you to prepare library staff to use your new open source system.  By combining presentations, discussions, and hands-on exercises, we give your staff the confidence and knowledge they need to run your library smoothly. We tailor each training program based on your local configuration, policies, workflow, and resources. Training can be conducted onsite at your library or remotely by live webinar.

New Staff and Refresher Training

Need a refresher on a specific topic or workflow?  We provide ongoing training for staff to stay up to date with functionality.  We can also assist with onboarding new staff members by providing comprehensive training on your open source software system.

Custom Workflow and Advanced ILS Training

Equinox’s experienced team can provide customized workflow and policy consulting for your library.  Whether your library needs to streamline cataloging workflows, implement and configure a new module such as acquisitions, or is looking to refine or redesign circulation or hold policies, our expert team will work with you to create a personalized plan for learning and implementation.

  • Workflow consulting
  • New module implementation and configuration
  • Circulation and hold policy design
  • Consortia policy configuration and design

equinoxEDU

We provide ongoing educational opportunities through equinoxEDU, our comprehensive virtual learning program. equinoxEDU includes live webinars, workshops, and online resources.  To check out equinoxEDU, please visit us here!

equinoxEDU: Resource Library

Don’t have time for a full training session or just need quick refresh on a specific feature? The [equinoxEDU: Resource Library] is the place to find documentation, handouts, and short videos to guide your library through self-paced learning.

equinoxEDU: Events

Join Equinox to expand your open source education! Every month we hold live webinars on a variety of topics related to open source technologies, innovations, and standards in libraries, archives, and museums. 

equinoxEDU: Spotlight events are quick educational opportunities for library professionals. These monthly one-hour webinars provide overviews of topics related to open source software in libraries. equinoxEDU: Spotlight webinars are free and open to all!

equinoxEDU: Workshop events provide an opportunity to gain in-depth knowledge about a specific topic without the structure of a full training program. Work with an Equinox Trainer and your fellow equinoxEDU: Workshop attendees to learn a new skill today!

Click here for more information about equinoxEDU Spotlight and Workshop webinars, including a calendar of upcoming events.